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Listening Skills, Open-Mindedness, Curiosity and Self-Awareness


The innovation process involves considerable risk both for the organization and employees participating in the process. Challenging the status quo and existing assumptions can create backlash – creative ideas require more expansive, progressive thinking and are inherently more risky than incremental improvements.

In an innovative organization, on the other hand, atypical ideas are embraced and the people who propose them championed and recognized as creative thinkers. They know that they can take risks and that they will be rewarded for doing so, and that if the project does not succeed, they will not be reprimanded. Rather, they will be expected to drop the project quickly, share what they have learned and take on a new project.

Their secret? Trust.

Session Outcomes:

  • Develop a nuanced understanding of trust
  • Explore their own trust-building behaviors
  • Increase personal awareness around their own strengths and weaknesses
  • Learn how to help foster greater innovation and performance overall through encouraging safe debate and critical feedback, encouraging new perspectives and championing radical ideas and team members
  • Understand the fundamentals of peer-coaching – with the aim of participants holding one another accountable to the Trust Commitment each makes

This half-day session will be delivered by THNK School of Creative Leadership.


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